J.D. Power and Associates released its 2011 U.S. Wireless Handset Customer Satisfaction Study, Volume 2 on Thursday, and Apple took the top spot among smartphone manufacturers for the sixth consecutive time. The iPhone maker had a score of 838 on a 1,000-point scale and was trailed by HTC, which had a score of 801. Samsung was ranked highest in the traditional handset category with a score of 718 and was followed closely by LG (717), Sanyo (716), and Sony Ericsson (709). The survey also found that customers with 4G-capable devices were more satisfied than those with 3G phones.
Boy Genius Report, Apple takes top spot in sixth consecutive J.D. Power customer satisfaction survey
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